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Help With Usernames and Passwords

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Mouse Create uses your Username to log in. You can not log in using your email address. Before requesting a password reset check to make sure you are using your Username and not your email address (unless you used your email address as your username when you created your account).

Request a Password Reset
Enter your email address below to request a password reset and we will send you an email that shows your username and a link to reset your password.

No Email Address?
If you are a student and you did not use an email address when registering for Mouse Create, your group educators can change your password for you by clicking on your profile from the group page and editing your account settings.

Forgot your username?
The email you receive to reset your password will be addressed to your username. You can then log in using the username without resetting your password.

If the solutions above do not solve your problem, please email help@mouse.org.